A Transportation Management System (TMS) is a logistics platform that uses technology to help businesses plan, execute, and optimize the physical movement of goods, both incoming and outgoing, and making sure the shipment is compliant, proper documentation is available. This kind of system is often part of a larger supply chain management (SCM) system. Transportation management systems play a central role in supply chains, affecting every part of the process—from planning and procurement to logistics and lifecycle management. The broad and deep visibility afforded by a powerful system leads to more efficient transportation planning and execution, which results in higher customer satisfaction. That, in turn, leads to more sales, helping businesses grow.
One of such software is transportation management system (TMS) which is a subset of supply chain management regarding transportation operations (Mei & Eliot, 2017). TMS has become an indispensable tool in a growingly competitive and complex transportation landscape